Real Success Stories: How dock'd Elevates NDIS Providers
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How Collective Hope transformed their operation with dock'd
Like many businesses in the NDIS service sector experiencing rapid growth, Collective Hope (CH) needed to streamline their operational processes in order to meet the increasing demand for comprehensive disability services and the growing regulatory and compliance burden. They engaged dock’d to implement an integrated platform approach that would put them back in control and allow them to focus on improving service delivery.
We pride ourselves in designing tailored solutions no matter our clients’ capability. This means we need to be nimbler than many of the larger providers in the sector. By leveraging the latest technology and models of delivery, we ensure our clients get the maximum value possible from their NDIS plan.
Steve Robinson CEO – Collective Hope
Key dock'd features
Support
- Unlimited e-mail & phone support
- Online resources
- Subscription to the dock'd Digest
- Automated backups
- Monthly updates
- NDIS price guide updates
functionality
- Unlimited e-mail & phone support
- Unlimited NDIS agreements
- Unlimited rosters & shifts
- Support coordination (COS)
- Timesheets
- Invoicing
- Custom security groups
- Advanced reporting & dashboards
- Build you own reports & dashboards
- NDIS claiming & payment processing
- Pay cycle and KM tracking management
- SIL management
integration
- Xero integration
- eWay payment gateway
- Unlimited file storage
- Unlimited push notifications
- OS & Android apps for support workers
- Integrated chat server
- Point of Sale (POS)
