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Features
Workforce management
- Quick and easy access to support schedules and rosters
- Assign workers based on availability, skillset, qualifications, interests and location
- Easily reassign workers in the event of a cancellation, illness, emergency or expired qualifications or certificate
- Daily support services grid shows location and status of your entire workforce
- Record emergency contact details
- Easily add files, notes and alerts
- Qualification and certificate tracking
- Incident Reporting
- Easily process leave requests from your team
Fully mobile
- Easily view and manage your profile including contact details, expired or expiring qualifications and certificates
- Access your up to date roster
- Supports Day, 7 Day and Month views
- Go back or forward to any point in time to see past, present and future shifts
- Access shift instructions, notes, tasks and files
- Shift lifecycle management from Start to End
- End and signoff shifts for immediate approval without the need to submit paperwork
- Supports concurrent active shifts
- Navigation and GPS Tracking
- Automated Travel time KM tracking
- Quickly add any additional KMs generated during the course of the shift
- Easily report incidents
- Submit leave requests
- Receive push notifications for new shifts, updates, cancellations and reminders
- Manage your security preferences and PIN
- We support multiple accounts on a single device to allow for device sharing
Workflow control
- Advanced shift management including shift length, travel times, recording KMs and signature collection
- Effortlessly suspend particpiants and workers, including all subsequent services, for a period of time with a push of a button
- Supports custom pricing for individual agreements, participants, shifts and support plans
- Easy invoicing and claiming directly from approved timesheets and shifts
- Full invoice life-cycle management including automated reminder notficiations
- Export invoices to Xero
- Automatically process payments using our eWay integration
- Customise your communications the way you want with our advanced template options
- Manage contract work to and from other organisations and third party providers
- Send and log automatic alerts to your workforce and participants via push notification, SMS and email
Business management
- Advanced reporting
- Comprehensive dashboards that are always visible
- Smart lists supporting filtering, printing and exporting
- Easily build your own reports and dashboards
- Key metrics at a glance
- Up to date business and workforce performance
- Comprehensive service and cost code management
- Full document management system
- Session and activity logging
- Customisable security groups and system access
- Hybrid design, you choose how and where you want your System installed
NDIS Management
NDIS Agreements
- Record and track all NDIS agreements
- Ability to setup custom pricing for each agreement
- Alerts for expiring agreements
- Generate budgets for each participant (The system tracks the budget as rosters are established and services completed, sending out alerts when the budget is getting low)
- Support for multiple agreement types (agency, plan and self-managed agreements)
- Support for multiple services in a single agreement and budget
NDIS Claiming
- Create claim files at the push of a button (bulk uploads ready for the NDIS portal)
- Automatic payment processing (NDIS sends a file when payments have been made)
Pricing
Basic
- Job management
- Timesheets
- Invoicing
- NDIS
- Basic reporting
- Backup solution (offsite with virtualisation)
Pro
- Basic package +
- dock'd mobile app
- SMS alerts
- Advanced reporting
- dock'd onsite server
- Backup solution (offsite with virtualisation)
- Ongoing training via monthly webinar
Enterprise
- Basic + pro + priority support +
- Build your own reports
- Chat server
- Inventory
- POS
- Eway payments
- dock'd onsite server
Want to become
an authorised reseller?
Contact us
Demo
Book a time at your convenience today, and allow the friendly team at dock'd to take you through a free demonstration of the software.
Request a demo